Coronavirus Information

Due to the Coronaviurs pandemic, please see below for the current procedures in surgery:

  • If you suspect you have coronavirus and need to contact the surgery, please do so by phone or eConsult. Phone appointments are available.
  • If you are entering the surgery, please wear a face covering (unless exempt) and socially distance whilst you are inside. Hand sanitiser is available.
  • If you have anything to hand in, it can be left in the surgery letterbox. Please make sure your details are clearly written, alongside any information or requests for the surgery.
  • Due to high demand, please allow 5 working days for prescriptions to be processed at the current time.
  • Patients without a pharmacy nomination may have their prescriptions sent to a pharmacy local to the surgery, to avoid large numbers of patients attending the surgery.
  • If you are attending surgery, please socially distance whilst at the reception desk. Our receptionists are busy answering the phones aswell, and will be with you as soon as possible.
  • Please collect non-urgent items after 2pm, as we are very busy in the mornings.

Why are GP practices working differently?

Speak To A Vaccination Expert

Do you have a question about the COVID-19 vaccination? South East London residents can arrange a free telephone.

Book online or call 07828 499044 to arrange a free, confidential conversation with a healthcare professional – a local pharmacist - who will be able to give you the latest information on the vaccination and answer any questions you may have.

This is not a vaccination booking service and provides advice only.

Symptoms and Testing

Coronavirus symptoms may include:

  • a high temperature or shivering (chills) – a high temperature means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours
  • a loss or change to your sense of smell or taste
  • shortness of breath
  • feeling tired or exhausted
  • an aching body
  • a headache
  • a sore throat
  • a blocked or runny nose
  • loss of appetite
  • diarrhoea
  • feeling sick or being sick

Try to stay at home and avoid contact with other people if you have symptoms of COVID-19. Take extra care to avoid close contact with anyone who is at higher risk of getting seriously ill from COVID-19. You can go back to your normal activities when you feel better or do not have a high temperature.

Please click here to read about how to look after yourself at home, if you have coronavirus or symptoms.

Coronavirus testing:

Free testing for COVID-19 from the NHS has ended for most people in England. If you have symptoms of COVID-19, you are no longer required to do a rapid lateral flow or PCR test.

If you still want to get tested and you're not eligible for a free NHS test, you must pay for a COVID-19 test yourself.

Please click here to read changes to testing for coronavirus in England.

Coronavirus Vaccinations

If you have been invited to book a Coronavirus Vaccination by the NHS, you can do so here. If you cannot book online, please call 119.

The surgery are no longer able to book vaccinations or offer vaccinations in surgery.

Please speak to our reception team if you would like to confirm we have the correct contact details for you.

More information about the vaccination programme and FAQs can be found at;

Booking can be done at;

Please remember that the NHS will never ask for payment, ask for your bank details, arrive unannounced at your home to administer the vaccine or ask you to prove your identity by sending copies of personal documents or passport.

NHS COVID Pass

From 17th May 2021, people in England who have been fully vaccinated against COVID-19, can demonstrate their vaccination status with an NHS COVID Pass. A full course is currently two doses of any approved vaccine.

Vaccine status will be available from the NHS App, which you can download from app stores, from the nhs.uk website, or by requesting a letter from this site.

The NHS App and nhs.uk require an NHS Login to access, and you will need to provide an email address and mobile number. More information about NHS Login can be found here.

Please see NHS App Help & Support and the NHS Login Help Centre if you are having any issues with using the NHS App or NHS Login.

If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

The practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.

COVID-19 vaccination status: what your confirmation letter tells you

COVID-19 medical exemptions: proving you are unable to get vaccinated

Coronavirus and Cancer: Advice during COVID-19

It is concerning that patients who might have symptoms that could be cancer, or changes unusual for them, are not seeking help from their GP during the pandemic.

We would like to reinforce the importance of contacting the surgery without delay, if you are worried about changes or symptoms.

More information can be found at www.cancerresearchuk.org