Due to the Coronaviurs pandemic, please see below for the current procedures in surgery:
- If you require an appointment, please call our reception team between 8:00 and 10:00 to book an on-the-day phone consultation, subject to availability. We are able to book face-to-face appointments for certain medical conditions; our reception team will be able to give you more information.
- We cannot hand out prescriptions at the surgery, and patients without a pharmacy nomination will have their prescriptions sent to a pharmacy local to the surgery.
- If you have anything to hand in, please leave it in the surgery letterbox. Please make sure your details are clearly written.
- Due to high demand, please allow 5 working days for prescriptions to be processed at the current time.
- If you are attending surgery, please note that only two people are allowed at the reception desk at any time. Our receptionists are busy answering the phones aswell, and will be with you as soon as possible.
- Please collect non-urgent items after 2pm, as we are very busy in the mornings.
- If you are entering the surgery, you must wear a face covering and socially distance whilst you are inside. Hand sanitiser is available. These procedures will still apply after 19th July 2021.
Bexley Coronavirus Helpline: 020 3045 5398
Please visit the following sites for further information:
- London Borough of Bexley coronavirus guidance and support
- Royal Borough of Greenwich coronavirus guidance and support
- Face coverings: when to wear one, exemptions, and how to make your own
- How to avoid catching and spreading coronavirus
- Get support if you’re clinically extremely vulnerable to coronavirus
- Getting help with daily activities outside your home during coronavirus
- Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable
- Guidance for those who provide unpaid care to friends or family
- The NHS COVID-19 app is the fastest way to see if you're at risk from coronavirus
- Booking a free Covid-19 no symptoms rapid test (lateral flow test) in Bexley
- Order coronavirus rapid lateral flow tests to your home to your home
- Find out about the main symptoms of coronavirus and what to do if you or your child has them
- Get a free PCR test to check if you have coronavirus
- Advice about staying at home (self-isolation) and treatment for you and anyone you live with
- Find out what support you can get if you're affected by coronavirus
- If you have been told to self-isolate because of coronavirus and you need a note for your employer
- Education, Universities and Childcare: Guidance for parents, carers and students
- Guidance for British people travelling abroad during the coronavirus pandemic
- An NHS resource to support your recovery after COVID-19
- British Lung Foundation information on Long COVID
- Coronavirus and mental wellbeing
- Let's Talk Loneliness
- NHS Volunteer Responders
- We are collecting blood plasma from people who have recovered from coronavirus
- Help monitor the safety of COVID-19 vaccines in the UK
- Crimestoppers COVID Fraud Hotline
- Coronavirus information in other languages
- Advice for Patients who are part of the Shielding Programme (July 2020)
- Shielding FAQs (June 2020)
- High Risk Medical Conditions and Coronavirus (2020)
- Request for Medical Certification from Absence of Work related to the COVID-19 Pandemic (2020)
- Contact Information to Support Patients During Coronavirus (2020)
- Shopping Delivery Information (2020)
Symptoms and Testing
Do not leave your home if you have:
- a high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new continuous cough - this means coughing a lot more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a change in your usual sense of taste/smell
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
If you have any of the above symptoms and need to get tested, you can get a free PCR test to check if you have Coronavirus by clicking here.
If you are unable to go online to book a coronavirus test, please call 119 between 7am and 11pm.
If you need further advice or guidance, please contact the Bexley Coronavirus Helpline on 020 3045 5398.
Please do not contact the surgery to inquire about the COVID-19 vaccination programme, or to request the vaccination before you have been contacted to book. We will contact patients as the programme is rolled out, in accordance with government guidelines.
Patients contacting to inquire about their vaccination may disrupt the surgery contacting those who are eligable, and may result in a delay of bookings.
Please speak to our reception team if you would like to confirm we have the correct contact details for you.
If you have been invited to book your Coronavirus Vaccination by the surgery or the NHS, you can do so here. If you have been invited by the surgery, you may recieve a link via text to book at accurx.thirdparty.nhs.uk. You will only be able to book if you meet the criteria listed.
From Monday 20th September 2021, eligible people will be able to book their COVID-19 booster vaccine appointment. Text messages and letters will start to be sent out to eligible people in a phased way. As this will be phased, people will only be able to book once they are invited. For people that aren’t invited to book straight away, you will be contacted and able to book in the near future.
More information about the vaccination programme and FAQs can be found at;
- Covid-19 Vaccination FAQs (April 2021)
- Worried about having your second dose of AstraZeneca vaccination?
- A guide for all women of childbearing age, pregnant or breastfeeding
COVID-19 Vaccination Status (NHS COVID Pass)
From 17th May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine.
The NHS App requires an NHS Login to access, and may need to submit photo ID to verify your identity. More information about NHS Login can be found here. It may take more than a week for your identity to be checked and verified so you can use these services.
If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.
The practice is not able to provide you with a letter that shows your COVID-19 vaccination status.
When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.
Coronavirus and Cancer: Advice during COVID-19
It is concerning that patients who might have symptoms that could be cancer, or changes unusual for them, are not seeking help from their GP during the pandemic.
We would like to reinforce the importance of contacting the surgery without delay, if you are worried about changes or symptoms.
More information can be found at www.cancerresearchuk.org