Configure Prescription Details

Repeat Prescriptions

Repeat prescriptions are issued by a Clinician and are normally for patients on long-term treatment. They can be ordered in the following ways: 

  • via online services (repeat medication only)
  • via your preferred pharmacy
  • by leaving your medication request slip in the surgery letterbox
  • by post, providing a stamped addressed envelope for return

Please Note: We cannot accept repeat prescription requests via phone, online consultation or email.

Please allow 5 working days for your prescription to be processed.

It is the responsibility of the patient to contact their pharmacy (after 5 working days) to see if it is ready for collection or whether there was a query with the request.

The surgery will not contact the patient to say a prescription is ready for collection.

If you require a medicine that is not listed on a repeat form, please put in writing the reason for the request and it will be assessed by a Clinician.

If you are required to have a blood test, blood pressure check or medication review, a message will be added to your repeat prescription slip. You may also be sent a text. Please contact our reception team if you would like to confirm when you are next due a check.

If you have a blood pressure monitor at home and you are due a check, please contact the surgery with a reading so we can update your medical record.


Important Information:

  • Please do not call the surgery to request medication, as these cannot be taken over the telephone.
  • Should your request be urgent, contact your usual pharmacy who will pass on the request.
  • Please write your details clearly when making a request.
  • Only repeat medication, not acute items, can be ordered via online services. You may not be able to order some prescription items online if you need a medicine review, it's too early to order your medicine, it's one-off prescription, it has already been requested, you have a repeat dispensing prescription, or you have not had it issued by the surgery previously. If you cannot order online, please submit your request in writing or request via your pharmacy.
  • Certain medications may be hospital issue only, and we may not be able to prescribe from the surgery.
  • We have in-house pharmacists who can assist with queries regarding medication, dosage, side effects, plus more. Please speak to our reception team if you would like to book to speak to our pharmacists.

Further Information:

Medicines A to Z: Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medicines Information: Find out about different types of medicine, the difference between branded drugs and generics, and how the medicines become available.

Prescriptions and Pharmacies: Find out about prescription charges and how pharmacists can help you with medicines and medical advise.

Electronic Repeat Dispensing: GPs and Pharmacies are moving suitable patients to electronic Repeat Dispensing (eRD). You might be suitable for eRD if you get regular or repeat medicines that don't change.

Over-the-Counter Medicines: Information on over-the-counter items available to buy in pharmacies or supermarkets.

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Electronic Prescription Service

This practice is set up for the Electronic Prescription Service.

This means that for most patients, we can send your prescription to your chosen pharmacy, saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy, ask your pharmacy to sign up.

For more information, please click here.

To find a Pharmacy, please click here.

a man working in a pharmacy looking at medication

Prescription Fees

Help with NHS costs;

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt (under 16 or over 60)
  • those with certain medical conditions

If you are eligible for a medical exemption certificate, you can collect a FP92A Form from reception. Please fill it in and return to surgery for a GP to sign. Check if you are eligible here.

More information is available on the NHS website.

NHS Charges

These charges apply in England only, from April 2024;

  • Prescription (per item): £9.90
  • 3-month prepayment certificate: £32.05
  • 12-month prepayment certificate: £114.50
  • HRT prepayment certificate: £19.80

If you have to pay for multiple prescription items, you may find it cheaper to buy a prescription prepayment certificate (PPC).

There is further information about prescription exemptions and fees on the NHS website.

You can buy a NHS Prescription Prepayment Certificate (PPC) online or by visiting a registered pharmacy.

Prescriptions from Private Care

We are aware that given current NHS wait times, some of our patients opt to see a private doctor. This statement clarifies our position on prescriptions.

If you are seen privately by a doctor for a single episode of care, any short-term medication required should be paid for by the patient as part of that package of care, e.g. if a patient has a private hip replacement, painkillers, blood thinners and antibiotics required as a result of the operation should be prescribed by the private provider.

A private consultation may identify a long-term condition which needs medication. If you ask us to take over prescribing of a medication recommended by a private doctor, we will need to be satisfied that prescribing is appropriate, responsible and what we would prescribe for other NHS patients with the same diagnosis. Whenever we prescribe medicine for you, we are taking full responsibility for your care, even if the medicine is recommended for you by another doctor.

Therefore, we will not prescribe medication in the following circumstances;

  • We have not received adequate communication from the private doctor to explain the reasons you need the medicine, and that they have discussed the safety of the medication.
  • The medication is not prescribed on the NHS (blacklisted).
  • The medication is only suitable for specialist-only prescribing, and we do not have the specialist expertise to safely monitor the medication. For example, methylphenidate, lisdexamfetamine (ADHD medications), amiodarone (specialist cardiac medication), isotretinoin (acne treatment), lithium (mood stabiliser), goserelin (when used as a puberty blocker), immunosuppressant’s and chemotherapy.
  • The use of the medication is not compatible with national or local prescribing guidelines.
  • The medication is not licenced in the UK, or is being used for a purpose not included in its UK licence.
  • We do not believe the medication is appropriate or necessary for you.
  • You are seen by a private doctor without a GP referral i.e. we cannot be sure that the doctor is fully aware of your medical history.

Please note that the same rules apply for other NHS doctors (e.g. hospital specialists) asking GPs to take over prescribing of a medication.

The above are essential safeguards for us as doctors and prescribers. The General Medical Council advises us in ‘Duties of a Doctor’ to prescribe in the best interest of the patient, and only within our level of competence.

It is important to consider all potential costs when accessing a private consultant and this includes medication costs. If the medication applies to one of the above categories, you should speak to your private doctor to decide what to do next. You retain the option of a private prescription through your private doctor. Or, we would be happy to facilitate a referral to an NHS specialist if your medication is specialist-only.

Further information is available at;

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